[ Ed pauses a moment after he speaks, breathing through his nose in a way that's either him just catching up his breath again or a sigh of how dramatically Oswald is doing the verbal equivalent of throwing his hands up. Or attempting to resist the urge to bash his head against a wall.

The phone gets shifted from one ear to the other. ]

My apologizes if I've offended you. This is upsetting. I was hoping you'd say something... reassuring. You might be right. I'm being too calm about this. Does it really sound like excuses?

[ Oh dear. ]